CX AI Experience-Driven AI

Make artificial intelligence work for your organization.

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What It Is

CX AI℠ is an approach to defining how artificial intelligence (AI) can make the biggest impact on your customer experience. Built on Perficient Digital’s Now/New/Next framework, this offering will show you how to amplify the right moments in your customer journeys with machine learning, deep learning, natural language processing, and cognitive computing.

A CX AI engagement will help you:

  • Rapidly accelerate your AI adoption
  • Focus your AI efforts on the most important and competitive elements of your brand and customer experience
  • Socialize and communicate how AI will make a difference in your organization and to your customers

The AI Imperative

85% of enterprise relationships will be managed without human interaction by 2020.
47% of digitally mature organizations have a defined AI strategy.
30% of B2B companies will use AI to augment sales processes by 2020.

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